 Data
Collection
5.2 Promote and explain data
collection
Model professional, objective attitudes toward evaluation
and systematic methods of inquiry.
Promote the need
for data collectors to
- encourage open disclosure on the part of informants
- be objective and neutral
Data collectors within a
program may be tempted to filter negative information
for management
consumption or, more likely, inadvertently
influence informants
towards more positive answers by their
manner and
the way they phrase comments. Participants,
parents and
community residents may be hesitant to
discuss program shortcomings openly, out of loyalty
and friendship with staff. They too need
to understand that
criticism,
rather than jeopardizing the future of
a
program, is more likely to help sustain
and improve it.
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